Privacy policy

Kharma Trading & Importing Co takes the issue of privacy seriously. We provide our clients with a privacy policy that covers how information is collected, used, disclosed, transmitted and stored. We use personal information to help us create, develop, operate, communicate and improve products, services, content and advertising. Please take the time to learn about our privacy practices and let us know if you have any questions.

 

Personal Information We Collect

We will collect and retain personal information we obtain from you and from any devices you use (including mobile devices) only when you: use our Services, register to create an account with us, provide us with information in a web form, update or add information to your account.

We will collect personal information about you to provide the services you request and to help you enjoy a good shopping experience, and we will do so in ways that are lawful and fair. We will endeavor to limit the amount of personal information collected in support of the intended purpose of the collection only.

The personal information we collect includes:

We will collect personal information from you in a variety of ways when you interact with Kharma Trading & Importing Co online store. 

We will collect personal information from you when you do the following:

-Create an account on one of our websites.

-Online purchases.

-Request customer service or when communicating with us.

-Participation in a contest, raffle, offer or opinion poll.

-Provide personal information to us.

Personal information means information that specifically identifies you. The personal information we collect includes contact information, such as your name, email, physical addresses and phone numbers.

 

Cookies

We use “cookies” to recognize you while you are using our websites or when you return to them. The goal is for you to enjoy an ongoing shopping experience that is tailored to your needs. A cookie is a small text file that a website or email may save in your browser and stored on your hard drive or on external servers.

 

How do we use your information?

 

We will use your information to provide requested products and services and to support essential business processes, such as fulfillment of obligations, internal business processes, marketing, documentation, fraud prevention, and legal work.

Examples of this include:

-Fulfill your requests for products and services and communicate with you about those orders.

– register and operate your account; administer surveys, raffles, contests and offers; Provide customer service and alert you to product information, such as returns.

-Help us improve and personalize our service offerings, websites, and advertisements.

-Sending you information about our products, services and offers; To protect the security or integrity of our websites and our business.

 

Disclosure of personal information to third parties

The Company will not sell or rent your personal information to third parties.

We may share your personal information in limited circumstances, such as when we conduct business and are legally required to disclose your personal information, or when we obtain your consent.

Service Providers

We will share personal information about you with service providers who assist us in our business activities, such as shipping service providers, bill payment and refund providers, payment card processors, and companies that help us improve our products and services. We require our service providers to maintain the confidentiality and integrity of your personal information. We do not allow them to use or share your personal information for any purpose other than to provide services on our behalf.

 

The others

Disclosure of your personal information may be required by law, legal process, lawsuits and/or requests from public and governmental authorities within or outside the country where you reside.

We may also disclose information about you if we believe it is necessary and reasonable to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a restructuring, merger or sale, we may transfer any and all personal information we collect to the relevant third party.

 

How to access and update your information

The Company takes reasonable steps to keep your personal information accurate and complete, so that we can handle your information properly and effectively in accordance with this Policy. You can update your information by contacting us.

You will be provided with the requested information if it is appropriately available, or the types of information we collect will usually be described. We will make the changes you request or provide an explanation of the actions we can take regarding your order.

If you have any questions or concerns about our privacy policy or data processing, or if you want to make a complaint about a potential breach of local privacy laws, please contact Customer Service by phone at 0795274344 or by email at esales@kharmaco.com